Hardware Acceleration - AMD radeon Pro W5500

Hello,

I just acquired a new system featuring an AMD Radeon Pro W5500 release date feb 2020

Once I forced Windows (10) to use the Radeon for Sketchup instead of the integrated card, I got a message regarding Hardware acceleration not being supported by my card and so sketchup can’t boot.

I installed (fresh install) the latest AMD drivers, tried both the business Q4 ones and the large public.

I fail to understand how a software from 2017 is having issues starting on a brand new computer with drivers from 2022 and hardware mostly from 2020.

Any idea ? Thank you

Try getting the drivers directly from the AMD website, do not believe Windows or the computer manufacturer that the drivers are the latest.