My desktop workstation was recently upgraded, with the hard drive being swapped into a newer iMac. SketchUp Pro 2018 did not recognize the new CPU, so I removed the license and re-registered SketchUp…
Even more recently, I was given a laptop, a MacBook Air, to work out of the office. I migrated my data and apps over via Apple’s Migration Assistant from the newer iMac and everything seemed to function properly (for a few days). When I first opened SketchUp, it requested a license and I entered my info, but a short while later I received an email from SketchUp stating that I exceeded the number of computers I was allowed to register SketchUp on (2).
So, SketchUp is only installed on 2 computers, but one of the computers (the older iMac) ate a seat from my license and I have no way to un-register the machine because it would require re-installing the hard drive into my original, now defunct iMac.
How can I reset the licenses so that I can run SketchUp on the two machines I currently use (newer iMac & MacBook Air)?