Graphic bug in 2024

Hello everyone,

I’ve been experiencing a strange rendering issue since updating to SketchUp 2024. When I’m in Layout, some parts of my model don’t display correctly. To explain, Layout seems to randomly show the back faces of some surfaces.

Here is an example:

I have a decent computer with an RTX 3070, and I’ve tried with and without the new graphic engine, but there’s no difference.

Thank you in advance for your help.

1 Like

Can you share the LO file so we can check it out?

It’s 280 MB, haha, but I can try to make a lighter version with only this furniture.

Here’s what I see in sketchup :

Just upload it to Drop Box or We Transfer and share the link.

[Link Deleted, problem solved]

Why is your model placed about 600 meters away from the origin point? LayOut is even more sensitive to large distances than SketchUp, especially with Vector and Hybrid rendering.


What you are seeing is a graphics issue related to the fact your model is located at a huge distance from the origin. The corner of that unit is more than half a kilometer from (0,0,0).

Move the entire model close to the origin to fix it.

BTW, I notice you are using Hide to control visibility of objects in the model. It would be better to use tags for that. Make sure you are using tags correctly. ALL edges and faces should be created AND remain untagged. This is the result of fixing the incorrect tag usage.
Screenshot - 6_20_2024 , 9_56_11 AM

Also purge unused stuff from your models periodically. There is no need to be hoarding all those components.
Screenshot - 6_20_2024 , 9_57_28 AM
There’s no need for the giant texture images in your model. Their large size will not improve their appearance and they only serve to bloat your model.
Screenshot - 6_20_2024 , 9_58_43 AM
That reduced the size of the SketchUp file by 58%. Your LayOut file has two similar SketchUp files. If you were to clean up both of them both the SketchUp files and the LayOut file would be easier to work with. You still need to move the models to the origin, though.

I didn’t look at the other SketchUp model but based on the name I wouldn’t be surprised if they are nearly identical and one could replace the other which would also help in a number of ways.

Personally I would split those display units into separate SketchUp files. That would make editing them less of an issue. As it is now, if you needed to go in and edit, say the materials on one set of shelves, you would have to wait for LayOut to render alll of the views of all of the display units before you could proceed. If you were to split them up into separate files only the viewports for the display unit you are editing would need to be updated.

1 Like

Oops, what a rookie mistake. I forgot to check that after receiving the SketchUp file from a colleague…

Thanks for all the tips, I will take time to check all of this and clean my mistakes!

Quick question about tags: I use the VisTools plugin to easily create a succession of views for the different elements of the project. Then, in LayOut, I have the dropdown menu with all my views, which speeds up the creation of the different pages.

If I understand correctly, I need to add a step before: create a group of layers with each piece of furniture on a separate layer instead of a single layer where all the furniture is on one layer?

For drawing, I usually draw on the Untagged layer. In the case of the file above, which I didn’t draw myself, I tried to clean it up with the CleanUp3 plugin and the Geometry to Layer0 option, but there were still problems according to your screenshot. What plugin do you use?

For high-quality images, I usually use 2-3, mainly to have nice textures in D5 Render. Do you think this is unnecessary?

However, I don’t understand when you say there are two SKP files in LayOut? I only see one here:

2024-06-20 - Prise d'écran 004

Thank you.

This file is inside the layout document, but I can’t see it on any pages

1 Like

Actually I don’t think you understand correctly. It might be easier to think of tags (they aren’t layers) as things you put on objects (groups and components) primarily to control their visibility. As an analogy think of the objects in the model as containers; jars, cans, or boxes. The tags go on the containers like labels; Strawberry Jam, Marmalade, Chicken Soup, Mushroom Soup, Red Beans, Black Beans. You could collect the tags into tag folders; Fruit Preserves, Soups, Beans. Then choose to show or not show certain objects based on the tags and/or tag folders. I nall of this the labels (tags) go on the jars, cans, boxes (groups/components), not on the contents of the containers (edges and faces). Things get messy when you put a label directly on the strawberry jam and the mushroom soup.

One thing to note about tags in SketchUp is that if you have an object tagged and explode it, the contents inherit the tag. This is one way that edges and faces can get tags.

Leaving Untagged active at all times means that the edges and faces will be created without tags. Once the geometry has been collected into a group or component, the group or component can be given a tag.

The term Layer0 was replaced some tyears ago with “Untagged”. I’m not sure why CleanUp3 didn’t get the geometry. Maybe the objects were hidden. I used TIG’s Default Tag Geometry from Sketchucation instead. I think it goes through the entire model whether or not the objects are hidden.

There’s a limit to how much resolution you need in SketchUp or even in D5 Render. Any more than that is like pouring a liter of wine into a 400 ml glass.

I guess Adam commented on that. I saw the second file when I was saving my updated version of the other file. I don’t know why that second file is in there but not showing in the References in Document Setup but the fact it’s in the file means that your LO file is about twice as large as it out to be even before you clean up the SketchUp model that actually is being used.

1 Like