I am trying to install Sketchup Pro on Microsoft Windows Server 2019 version 10.0.17763 Build 17763.
When I try to install I get the following error.
“The operating system is not adequate for running Sketchup 2020”
This seems like a very vague error and since I am running Windows 10 it doesn’t make much sense.
I also created a service request for this, but I do not know what email is configured for my license, and I have no way of finding out or contacting anyone from Trimble to correct the email.
I seem to remember seeing elsewhere in the forum that SU (at least v2020) won’t run without problems on Windows Server. Try searching for ‘windows server’ on the forum.
I seem to remember that the standard SketchUp installer doesn’t work on the server version of the OS but that you can first install the required Microsoft libraries and then use a SketchUp MSI file to install.
Hello, I am having issues with installing the SketchUp Viewer 2020. I am trying to install this on an RDS that uses Windows Server 2019 Standard. When I try to install the software it says the Operating system is not adequate. I have run the SketchUp system checker and that says the system requirements have been met so I am not sure what the problem is.
Remote Desktop Connections
Due to hardware restrictions in shared environments we can’t reliably predict how SketchUp will perform. At this time SketchUp is not supported via a Remote Desktop Connection (RDC) on any platform.
What are you exactly trying to achieve? Note that installing SketchUp in a way that shares it between multiple users is forbidden in the TOS. On the other hand, if you are installing it onto a virtual computer, why does it have to use a server operating system? (btw, I understand that even that is not allowed). One thing to note, too, is that SketchUp won’t work without an OpenGL-capable graphics card. Not all VM systems can provide that, some need special hardware.