My name is shahaf and i have got a little question that bothering me since today…
When i’m trying to press on the “Geo Location feature” to snap a place for climate analysis in my solar designing - The import button IS DISAPPEAR and i dont know actually what to do and i will more then happy if someone could help me in this case…
No. Just make sure the Location window is closed. Click the X in the upper right corner. Sign out by clicking on the person icon in the lower left corner of the SketchUp window.
ok sir… so i will check my boss password in a few hours and after im signing in try to activate the import again in the geo-location and pray to god that this will be the answer …
what are the odds that this will solve the problem ? otherwise i will ask here again for help …
Signing in with 2017 did fix the problem for me, but if you have previously been signing in with Google you will need to get a Trimble ID working. The quickest way to do that is to use the Continue to Trimble Sign In option, enter your sign in with Google email address, and create a new password. The password is only for your Trimble ID, it doesn’t change your Google ID sign in. After going through the email confirmation steps you will be able to sign in using your new Trimble ID, and then the geo location import button will appear.
ok colin thx for the update but as i told earlier im new in sketchup and this problem just catch me in suprise!
what i actually did is to sign out in the left bottom side of sketchup and then signing in again with my boss mail but pree on “reset password” that make him to restore the password and that i will put the new password in the screen of “Trimble”…
I WISH THAT I UNDERSTAND WELL…
The change that introduced the problem has been reverted, you can use geo location without signing in now. You may need to delete the WebCache folder after quitting SketchUp. It’s here:
The WebCache folder is in here:
%AppData%\SketchUp\SketchUp 2017
Paste that text into File Explorer’s path field, then delete the WebCache folder, and reopen SketchUp.
Yes, quit SketchUp, find the WebCache folder and delete it, then open SketchUp.
There will be a time when you do have to sign in, so you should continue to try to get the sign in to work, but for now you don’t have to be signed in.
Hi,
I try to solve same issue but not equal one. I try to load some location and press the " Add More Imagery " then sketchup freeze and the window which should be open not opening. I wait for it but the app did not answer any instruction. I also try to delete WebCaches but its not working.
If some one could help me I will be gratefull.
Thanks