Fix 2018 Pro License for Mother in Law

Hi, I need assistance getting a 2018 Pro license working.

My mother in law is an architect and will be practicing for another year or two max. She switched computers and I need to setup 2018 pro. I was able to get a download of 2017 & 2018 pro working and found her emails with licensing info.

I’ve read various posts, looks like I can’t do much on my own now the license renewal portal doesn’t work. Any workarounds possible?

I’ll just say she is from the “old country”, only does a few projects a year now, so learning any new way, updates, etc. is a very difficult conversation… if I could get her to subscribe to 2025 I would.

The 2018 license should activate ok.

I will send a message to you, to get her details. Then I can look up the license and see if there are any issues with it.