Failed to checkout a V-Ray for SketchUp license on Mac

Extending SketchUp V-Ray for SketchUp
1

I redownloaded vray last night to my sketchup that has been working fine.
Every time I went to render with vray, sketchup would crash with a bugsplat message.
I then uninstalled and reinstalled both vray and sketchup.
Now when I go to open Vray in Sketchup, I get the message " Failed to checkout a V-Ray for SketchUp license."
What do I do?!

I have a MacBook Pro. I have never had issues with vray and sketchup in the past. I stopped using vray for a months and now this is all happening.

Please help or would should I try taking my laptop to Apple to see if they can help?

2

You should contact Chaos Group customer support.

Which SketchUp subscription do you have? The Pro plan as you put in your profile doesn’t include a Vray license. You would need a Studio subscription for that or you would need to purchase a license from Chaos Group. Which Vray version? Which Mac OS? You put ‘2023’ as the operating system but that’s not the answer to the question.

3

Mac OS 14.2.1
I have Sketchup Pro and Vray version 6

4

I will try contacting Chaos support.
Thank you

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