Hi, I have a problem opening my extension manager in Sketchup 2024. Any tips?
I think I have installed a few extensions that crashed Enscape during opening and would like to delete them, but unfortunately, I can’t open the extension manager.
Have you been using more than one display with your computer? It might be that the Extension Manager window is opening of screen. As a first step try Window>Preferences>Workspace>Reset Workspace. If that doesn’t work, click on Extensions>Extension Manager and then do the following:
Hold alt and tap space, release alt, then tap m followed by any arrow key. Finally, without clicking, move the mouse around until the dialog appears, click to finish
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Hi Dave,
I did what you suggested but nothing happen.
This is a little more drastic but worth a shot. Close SketchUp and then in File Explorer go to User/AppData as shown below. Delete the PrivatePreferences.json file. Then restart SketchUp. User/AppData is normally a hidden folder so you would need to make it visible.
FYI: The PrivatePreferences.json file is located in the %LocalAppData% path.
I follow this step it work. Thanks