Export 3D Model... Crash

bug
export

#1

When I click “File”>“Export”>“3D Model…” I get an immediate crash. It even happens when I have one simple object in my model. Just looking for guidance on how to resolve this issue.

Thank you


#2

Hello. Which version of SketchUp are you using? Has this issue started recently or have you always had it?


#3

See you are using pro which means you have options other SU. What are you doing??


#4

Thanks for the reply.

I just noticed this issue this week however it’s been at least a month since I last used this feature. Since this issue recently started it leads met to believe that it has to do with some other program that I have recently updated.

Yesterday I updated to Version 17.2.2555 in hopes of resolving the problem but I’m still having the same issue.

Could this be cause by incompatible versions of JAVA, Runtime C++ or anti-virus software?


#5

I’m trying to export to .dwg.


#6

any (new) plugins/extensions installed?

AMD Radeon graphics card driver updated? if yes, check Windows software uninstall panel for a software called “Play.TV” and uninstall if found.


#7

All,

I uninstalled and reinstalled Sketchup 2017 and that fixed the problem.

Thank you