I downloaded the latest version of sketchup pro on my laptop and now get the “You have exceeded your allowed activations” message. I followed the Manage Activations instructions and deauthorized everything but continue to get the same message. I have uninstalled the older version of sketchup and restarted the laptop multiple times to no avail.
open sketchup, disconnect, then go deauthorise. and finally reconnect.
when you’re on your online space, check on the left if you have several accounts linked (personal, something else…) if so, see if you can deauthorise them all.