Error while downloading from Chaos Cosmos Browser

Greetings!
Could anyone tell me why this error happening? and how to solve this problem?

Did you contact Chaos Group’s Customer Support. As a licensed user you have access to direct support from them. They are good at responding quickly and they should be able to get you sorted out.

1 Like

It’s one month of trial

Well, try contacting them anyway.

1 Like

FWIW, it might be that the trial doesn’t include that feature. From what little I could read in your blurry screenshot it looks like there’s some error related a license not being found.

Though I used one month trial before but again today i redownloaded and reinstalled it.

I expect Chaos Group already knows you did the one month trial and since that expired you can’t do it again. You would need to purchase a license for Vray.

1 Like

It looks as if part of vray isn’t installed correctly - reinstall it and see if that helps.

1 Like