V-ray disappeared

i downloaded v-ray trial last week and it was working good but today it disappeared from my sketchup and i tried to find it but i didn’t
then i uninstall it and i downloaded it again but it didn’t appear !

i don’t know what to do or how to fix it

You should contact the Vray people: https://www.chaosgroup.com/

@DaveR they didn’t answer me yet and i need to use it

It might be that just Vray toolbar is disabled. So right click to toolbar and enable Vray ones if you see. (Or access via View > Toolbars)

image

@filibis I didn’t find it their either

Then it’s not properly installed. Try reinstalling.

@filibis it was working well but then it suddenly disappeared
I uninstalled it and then I installed it again the same way but it didn’t show up

Well, how long a trial period does Chaosgroup allow?

Then you need to buy it?
Like @Anssi said, maybe trial period is expired…

@Anssi 30 days and i only used it for a week

@MikeWayzovski the trial didn’t finish yet i only used it for a week

Is Vray visible and enabled in your Extension manager (Window menu)?

1 Like

You must install VRay and SketchUp both by right clicking on the installer file.

Did you install SketchUp the right way? Meaning: Right-clicked on the downloaded installation file and choose : Run as administrator. If not or not certain, do it now and you will be prompted to ‘repair’. Choose ‘repair’

@Anssi yes

@MikeWayzovski yes sketchup is working very well but vray is not
I installed it the right way

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.