Vray extension not found

Hi! I recently installed Vray next for Sketchup 2020 and I can´t seem to make it work!!
Any help??
Thanks I am loosing my mind

How did you install? Where did you download from?
Goto my.chaosgroup.com, log in and go to my licenses, what do you see?
There is a tag V-Ray 3.4, but Next is version 4.
Maybe you downloaded the wrong version?

Hi! i am in the trial to see if I like it and see how it works.
But I have already installed it three times and the same error appears.
Any suggestions?

The error:
Error al cargar archivo C:\Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb
Could not find included file ‘C:\Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb’

Perhaps you didn’t install SketchUp and Vray correctly? In both cases you need to right click on the downloaded installer and choose run as administrator. You could repair the installation of both programs and then see what happens. Make sure you have quit out of SketchUp and Vray first.