EP Fastners and holes features not working

Hi all. Another newbie with a question that has probably been answered a million times, but it IS something that is causing me some serious frustration.

I am using SketcUp Make, on Windows 7 (64bit), and I have downloded the Ep Fastners and Holes extension.

I have made numerous bolts, of different size and configurations, and all have come out fine. When trying to make a threaded hole however, I have been hitting a wall. No matter what configuration I select, the end result is always just the “Helper” being formed. NEVER the actual hole.

Am I doing something wrong, or do I need to fix something? Please help before I totally loose it!!!

Thanx

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