Eneroth Slicer Error

Hi,

Having issues with Eneroth Slicer all of a sudden since updating, says ‘Eneroth Slicer isn’t licensed. Do you want to open the Extension Warehouse to get a license?’ tried clicking the link but either does nothing or bug splats. Still have 1 set available (not sure why the other 2 are active?!)

Any help would be great thank you :slight_smile:

With extensions you’re allowed two installs, but the limit is still set to 3. I have seen issues with licenses where when you come to use that third one, an error happens.

I increased the amount you can install, see if that helped.

Hi,

Unfortunately not, still got the same error message though I can see you added another.

Tried deleting and uninstalling too.

There is currently an extension license problem being looked into. Coincidentally it was Christina Eneroth who alerted the team about the issue. I posted a link to this topic to the internal discussion about the problem. I will let you know if the issue gets fixed.

Great thank you for the update

Could you try again? You may need to uninstall and reinstall (close and reopen SketchUp between those steps), to give the license a fresh chance to be generated correctly. I believe that something was fixed on our end.

Amazing it has worked now! Thank you :slight_smile:

Thanks for the quick reply! I will let the team know that it seems to be fixed now.

Hi @colin

My Eneroth slicer suddenly doesn’t work properly. After I accidentally uninstall it. but when install again it becomes like this.

I will reply to your other post.