Hello,
Trying to download Sketchup (any version, would love make '17) but every time I’ve attempted the download I receive an error message and can’t get anywhere. It’s the same error code every time and I’ve tried a variety of things to resolve it. I currently am using Sketchup on the web but the limited tool options and lack of ability to make a cut list is a hinderance.
The error message for those wondering seems to be centered around HRESULT - 2147024770
Any feedback is welcome, I tried subscribing to fix the issue with no results.
That’s a message you get during installation, so it sounds as if you have succeeded in downloading the installer.
Two suggestions, if that is the case.
Try again to run the installer, and if you didn’t do it last time, R-click and choose ‘Run as administrator’ then when offered the choice, choose Repair.
If that still doesn’t work, search this forum for ‘thumbs up.dll’. I remember the error, but not the solution.
It looks like you just started a 30 day trial of SketchUp, you may as well try to get the 2021 version going. If that does manage to install, but after the trial you would rather use Make 2017, it’s likely to install ok as well. You could install both now, and at least get four weeks in which to see what Pro gives you that Make doesn’t, though Make will also start off with Pro features at first.
I just tried installing Pro 2021 and got the shortcuts on my desktop, but when I went to open SU it gave me error: MSVCP140.dll not found. It said to reinstall the program however I’ve scrubbed and redownloaded and had no luck.
As for searching for c++, I only have the bundled 2015-2019 c++, should I try deleting that and reinstall?
I’d love to download both and compare, but at this point I would just like to make a cut list once.
I did it!!!
It ended up being the c++, I went to delete it and restart MS but went ahead and repaired it before fully uninstalling and it was fixed in 30 seconds! just signed into Pro and I can’t wait.
I really appreciate all the quick replies and suggestions it really helped to constantly be trying things to fix the issue. Great forum!