Help!!! I currently use SketchUp Make 2016 and I’m trying to install the 2017 version. I’m getting the thumbsup.dll installation error. I’ve read through multiple posts on a few different thread in this forum, and it’s still not working.
I’m getting this error: Module C:\Program Files\SketchUp 2017\ThumbsUp.dll failed to register HRESULT-2147024770. Contact your support personnel.
I’ve un-installed and re-installed SketchUp, then restarted my computer multiple times without any success. I’ve run as administrator all of the above, and I’ve tried repair function as administrator as well.
I have Windows 7 Ultimate, 64 bit. I have a GeForce GTX 1070 video card, 16GB of RAM. That is the only video card I have, and I’ve made sure the setting have SketchUp listed under primary video card. I’ve installed the .net framework, the C++ libraries multiple times with restarts in between.
I’m at a total loss, please help!!