Hello,
I have been double billed for a sketchup subscription since March of this year. I inadvertently signed up for two subscriptions and when I contacted Trimble for a reimbursement they asked for my address so they could provide a check. Since that time they have continued to bill me for two accounts. Trying to resolve this issue has wasted so much time and the messaging from Trimble is inconsistent and frustrating. Customer service is not a priority for this company. Beware.