My account was charged 3 times for SketchUp and I cant seem to get a human to talk to me. Any help in here?
Hi Gasker,
I apologize for the delay in responding. I see your tickets in the queue now, and I will write back to the ticket you opened Our volume has been higher than normal, and we are making massive efforts to whittle it down as quickly and efficiently as we can. Rest assured that we won’t charge you three times when you just wanted one license and we can refund you for the duplicate purchases. Thanks for your patience while we drill down the volume! Look for an email from us shortly.
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