I’ve been trying to find ANYONE to contact, but apparently that is not allowed unless you have a PRO license.
When I went to upgrade to SketchUp shop the first time I entered my credit card information it said that it did not go through. I re-did the form and submitted and it worked. It charged me for both and shows that I have two upgrades. I’ve tried to find anyone to contact to resolve this and at every help or contact center it requests a Pro serial number, which I do not have, any no way to bypass it. Someone please let me know what the best method of contacting someone to resolve this issue would be. Thank you!