Date and Time changed on computer effected my SketchUp Pro trial

I was using Sketchup Pro 2015 trial, my son changed the date of the computer and when I set it back Sketchup says my trail is over and I have to purchase a licence. I have deleted the program and re-installed as personal projects, downloaded file is Sketchup make, but once installed and opened again it says sketchup pro user expired and to add licence.

No matter what I do I cant tell it that I want to use the make version, there is no option for that. Please help

@benarjacklin: Are you running on Windows or Mac OS? When have you downloaded the installer?

I have windows 8.1, I initially downloaded Sketchup make in December 14, but it ran as the free pro version until last week when I assume my son changing the date on computer triggered the licence issue. I have just re-installed make now and it still opens to the license required page.

Did you re-install using the download from December? If so, would you please download the latest version and try again?

1 Like

Yes two days ago I had downloaded the file again from the page Download SketchUp | Free Trial of 3D Modeling Software where it asked me why I planned to use sketchup and I selected personal projects. It just said my license had expired but no way to convert to make.

However today I have just downloaded the Sketchup make file for windows 64 bit from Download All | SketchUp and it has worked. This page does not ask me if i intend to use for personal projects or not, i just downloaded the Make version without the pro facility.


The date being changed seems to be a common theme after loading the 2015 Pro trail and with the number of people reporting this it is not a coincidence - THIS IS HAPPENING AS PART OF OF BUG IN THE DOWNLOADED LICENSE FILE! and needs to be fixed and a solution made available to delete the hidden file. FYI: I had the same thing happen on my laptop running Windows 7 Ultimate and this caused major problems with accessing other programs and many hours on the phone with technical support to regain control of these programs. My desktop however, running Windows 7 Home Premium changed over to Make at the end of the trail. I downloaded the Pro trial to both machines on 11/4. No amount of cleaning up of the Pro files from the laptop allows me to load the Make version which was the one I wanted in the first place anyway - no need for the Pro version for home use.