Update your graphics card driver. Try removing all materials from the model. Post the model if you can. You could also try asking from the D5 Render people.
@Anssi
Graphics card driver : Update.
We don’t undersand : ‘‘Try removing all materials from the model’’. If we removing all materials, we don’t have the model anymore ? Why remove all materials ?
I’m going to post the model skp.
Because, after the thought, maybe the probleme is into sketchup.
@RLGL
We have copying and pasting the model into a new intance and working now with D5 render.
@TheOnlyAaron
I’m going share the model skp.
Because maybe the problem is SketchUp.
I suspect there is something in the file that is confusing the converter - SketchUp never crashes for me , it is just waiting for something to happen that doesn’t (D5 converter not opening I suspect)
If you open D5 first and do it, it all happens just fine.
“Default tag geometry” is that a plugin or a script you use to explore files?
Looking for instruments to troubleshoot some lagging models.
Can you share your favourite tools (methods) you use in you practice?
I used some basic techniques to fix your model. To correct the tag usage I used a plugin from Sketchucation called Default Layer Geometry. To purge the unused stuff from the file I used another plugin called Purge All, also from Sketchucation. You can purge unused by going to Model Info>Statistics and clicking on Purge Unused. The plugin does the same thing. I use it because it also gives a report of how much was purged.
For tag usage, the best thing is to make sure you are working correctly in the first place and leave all edges and faces untagged. Check objects you might import into the model before you import them. Open them in a separate file first and clean them up. After they are clean, add them to your project.
I didn’t save them but you can purge them as I described, above. I doubt that will change anything regarding the use of D5. I only did it because @RLGL ping me in his comment before mine.
Why i leave the edges and faces untagged ?
Can i do some groups with the edges and faces ?
For example : Group : Wall west ? o it’s better without nothing ?