Crashing Layout at starting

I use windows 10 and I currently upgraded and installed SU version 2023. My graphic card has been updated recently.
It was the same problem when I was using 2022 but 2023 version of Layout can’t even open. It’s crashes at opening. There was no problem opening and using 2021 so when I was using 2022, I needed to open 2021 LO.
Can anyone help me to fix this issue, please?

What do you mean by that?

Please complete your forum profile with the correct information.

Did you install SketchUp and LayOut correctly? That requires right clicking on the installer and selecting Run as administrator. Try repairing the installation by right clicking on the installer, selecting Run as administrator and then Repair.

Also go to the website of the graphics card manufacturer and get their latest drivers to install.

So you right clicked on the installer and chose Run as administrator when you installed it?

Maybe you do but sadly most people don’t seem to know that no matter how long they’ve been using SketchUp.

You wrote: “…and installed SU version 2023 and graphic card.” That does not say that you updated the graphis drivers.

You don’t need to delete it.

Update your forum profile with the correct information.

Hi DaveR,
I edited and deleted my reply to avoid confusion to everyone.
Dose that make sense now?

A little more. Now fix your forum profile.

What graphic card are you using right now?
Are you trying to open Layout from a file or opening from the layout icon?
We need more information to be able to help you.