Welcome to my world … I have a 3Dconnexion SpaceMouse Pro Wireless and since updating this device’s driver a few weeks ago my Sketchup experience is shot to hell.
Under MacOS Catalina with all the current updates, SU-2021-Pro has been crashing frequently: 4 times per day, sometimes when SU is idle in an open window it just crashes to amuse itself I guess. No other program I use is crashing or giving any trouble at all JUST SKETCHUP which uses the SpaceMouse input device.
This is so frustrating, I am in the middle of a large important project and now I need to troubleshoot SU and 3Dconnexion, whose 3D-mouse hardware is adored but chained to software drivers that are almost universally despised. And I thought Trimble was not very good regarding timely software updates, go have a google: “3Dconnexion SpaceMouse drivers”, they make Trimble developers look like saints by comparison to 3Dconnexion.
I will try to downgrade my SpaceMouse driver and report back here with the results. If I see improvement it might help your situation with 3Dconnexion and SU-2022.
“We’re all in this together, keep your stick on the ice” (Red Green)
— UPDATE — 2022-03-05
Downgraded 3Dconnexion SpaceMouse-Pro Wireless driver to v10.6.7 (3DxMacCore v1.1.6, Firmware = v4.39). Pleased to report … so far SU-2021-Pro seems more stable: no crashes in the past two days since downgrading to driver v10.6.7. With 3Dconnexion v10.7.0 driver my SU-2021-Pro was crashing 3 or 4 times each day, sometimes as reported above just sitting idle.
A big thank-you to this forum for suggesting the new driver for SpaceMouse was suspected by some to cause SU instability on the MacOS platform. Indications are so far that going back to the earlier driver has helped. One more datapoint anyway.
— UPDATE 2022-03-30 —
Thank you for the previous replies. Good data points … unfortunately for us all.
More confirmation that 3Dconnexion SpaceMouse driver v10.7.0 is related to SU crashes under MacOS Catalina (with latest OS updates). Yesterday I updated once again to driver v10.7.0 after 3 prior weeks of stable SU performance under v10.6.7 having downgraded to that older 3Dconnexion driver after two weeks of, at the time, mysterious daily SU crashes. And yes, one day after updating to driver v10.7.0, SU-2021-Pro crashed on opening leaving a message complaining about extensions.
So once again I am going to downgrade to 3Dconnexion driver v10.6.7 under macOS Catalina until probably months pass and 3Dconnexion dains to address their user’s suffering. What a pitiful software development team they truly are. Perhaps a linux opensource project will rescue us eventually and we can cross-port their driver. While waiting for 3Dconnexion to fix MacOS issues with their drivers I could practice my tennis game and win Roland Garros in the 75+ age division. This seems as likely as 3Dconnexion generating an advanced stable MacOS driver… sigh.