Hello I think my file is corrupted and I need to open it. I can´t open it, only in sketchup viewer
Can someone help me please?
If it opens in SketchUp Viewer the files is probably ok. Can you post the file somewhere for us to check?
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Yes, In skp viewer I can open the file but in skp normally in the pc appears this message only “can’t open document” and I need to close the file
This is a wetransfer link, to open the file
https://we.tl/t-XHnqQLoSHL
Due to the large size and complexity of that file (over 38 million edges and 20 million faces) the file took a long time to open and caused SketchUp to take 14GB of memory, but after that seemed to be ok though sluggish, again due to the extreme size. How much RAM do you have in your computer? You could be running out!
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I have 32 GB, What can I do?
Sad to say, if you can’t open it not much. But if somehow you do, I’d suggest taking a close look at all the decorative details (“entourage”) and simplifying or eliminating a lot of it. I noticed some palm trees, which are notorious for bloat but I don’t have time to do a deep analysis now.
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Your model is definitely not corrupted but itis what might be called morbidly obese.
I fixed incorrect tag usage. All edges and faces should be untagged. Only groups and components should have tags applied to them.
I purged unused stuff from the model. There’s a lot of unused stuff so it took a long time.
I also Reduced the size of a bunch of overside textures. There are many that appear to be duplicates and could stand consolidation but I didn’t do that. The simple cleanup reduced the file size by about 25%. More could and should be done to reduce the file size.
Entourage like the palm trees mentioned by @slbaumgartner certainly don’t help. Just one panel of those umbrellas is almost 110 thousand entities. As a part of the entire model, that’s a crazy investment in edges and faces.
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Hello, thank you. I couldn´t open it and clean it anymore. I know how much weight it had but it was very affected. Thank you so much. Could you share the clean file with me to see if it´s possible for me to open now?
It still needs quite a bit of work but hopefully you can open it.
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Hi I was working on a school project in class, saved my model and came back after break and my model says it’s corrupted. Can you please help me recover it?
Maybe. If you share the file. Certainly not if you don’t.
Your profile says you are using SketchUp for Schools. That is web-based and files are stored in the cloud. Is that the version you are really using?
What operating system? You put “sketch up” as the answer to that question but it isn’t correct.
Or school has the pro version of sketch up on our lab computers. How can i send you the file drop box isn’t uploading my file
Then you should have put SketchUp Pro in your profile. Please correct that along with the operating system.
Try another file sharing service like We Transfer.
i don’t think they are working due to my file being corrupt
You have to wait for the file to finish uploading. If it’s bigger than 16 Mb you’ll need to use a file hosting service.
Put the file ina zip file and try sharing that.
Looks like that file is about 90% zeroes. Are you using Mac or Windows? Where are you saving the files to? Can you find the backup copy of the file?
I am using windows, I don’t know where a backup file would be but i do have the skb as well.
i was saving them to an external hard drive, and to the PC but both are corrupted.