We have a small office with a new Windows Server 2012R2 file server. Previously, the office was using Sketchup files in Dropbox stored locally and never an error.
Now, with the files being hosted on the file server, they are seeing the dreaded CFileException 0 error message when Auto-Save kicks in. We’re at a loss. According to the C++ library documentation that Sketchup is using, CFileException 0 translates to “Nothing is wrong”.
We’re confused as to how to troubleshoot this issue. There are no logs indicating useful errors we can see and the server is running perfectly with no errors and the audit logs are clean. We do not have this problem at any of other clients running Sketchup Pro to folders stored on a File Server.
How do we troubleshoot this?