Can't sign in

Can’t sign in, says; “Auth token cannot be used. The user must sign in.” Need help

I’m ready to request a refund, zero customer support and no support ph#

This forum is an user forum. If you want customer support, you must file a request through the website.
Signing in ought to be the solution. If you are signed in, you can try signing out and back in.

Presumably you have purchased a subscription license. Might have a look at this:

thanks, working on it now!

No luck, let’s see if i can get thru to customer support