The authorization token cannot be used. User must login

Hello everyone,:wave:

From yesterday I can’t open some files… I have this message :

“The authorization token cannot be used. User must login
You can continue to use SketchUp, but you won’t be allowed to create a new file or open an existing file.”

I logged out and then log in but it didn’t work… I don’t know what to do. Can you please help me ?

Thank you very much :pray:

There’s already a thread on this topic. Take a look at Colin’s reply.

Thank you very much ! It worked indeed ! :blush::+1: