Can't retrieve my license info, SketchUp Pro, Annual Plan. Account is Active

His is marked as “expiration update”.

probably manual end date set by support, for whatever reason (Covid?)

Colin,
My question is where do I sign in with my email? I don’t see that option.

Rod

Rod Enos
208-851-1120

In SketchUp [menu] Help > Signin (emailadres or [menu] Help > Welcome to SketchUp > Licensing > Subscription or clicking on the Schermafbeelding 2021-11-18 om 20.47.15
in the top right of one of the panels that have this icon