Cant open a sketchup 20.03 file with my pro subscription

SketchUp Pro
1

Hi all as above, one of our designers has created a model in their sketchup 2019, I cant open it in my sketchup 2019 as its saying that the model was created in a newer version of sketchup, Problem is that my sketchup seems to think it has the lastest updates and therefore there isnt a newer version. Does anyone know how i can get around this as we really need this file for a client.

Message.

this file was created in a newer version of sketchup

you have version 19.3.253
you need version 20.0.362

Please visit sketchup.com to get the latest version

cheers

andy

2

Your designer must have installed SU2020, they can save as back to 2019 for you or you can install SU2020, it will install separately to 2019 so I won’t effect your workflow.
Or you can install a plugin by Eneroth that will open all versions.