I activated the Trail Sketchup version in November and a week later I bought the Pro subscription and thought I just should be able to continue with the bought version after the trial. Now Sketchup 2019 on my Mac tells the Trial version has ended and that I need to buy Sketchup, under Subscription is just the Sketchup Free licens that has ended so I can’t change to my Pro version.
When login to the sketchup web I can only see the Free version under Plans.
Under Members I’m the only member with correct email address.
When I go under Plan Settings I can see both the Free and the Pro version(!) and both are Active and have total Seats 1.
I can’t do anything to the Free version so I can’t unautorhize or so, and can’t add any members.
How do I make the Pro version as active on my Mac?
I tried to reinstall Sketchup and logoff and logged in again but still it’s the Trial as ended.
Thank you in advance.