it is the first time i write in this forum so please forgive my possible mistakes.
I used SketchupPro 2015, i downloaded the SketchupPro 2019 trial, i liked it and i decided to buy the subscription plan. I live in Greece so i contacted the local reseller - buy the way they are really nice and helpful- and so i bought it.
but though i bought it my plan is still on trial version.
When i go on my Trimble account i have like two “names”, my company name and my name with different plans under the same email.
I use one laptop, a MacBook pro and SketchUp Pro (the trial version) is authorised only with my company’s name “name”-plan but it is the trial and expires in 22 days
the Sketchup Pro that i Bought is under my name’s plan but my laptop is not authorised to use it???
what am i supposed to do?
i contacted the local reseller they say that when the trial version is over it will automatically turn into the subscription version??
would really appreciate a solution.
thank you very much