Cannot use license 2021 CLASSIC on second PC

Hi, I am trying to license the 2021 Classic in my laptop for the first time but it does not accept my license. In my desktop works fine… I have the exact same version in both of them.
I would really appreciate any help!

What is the error message?

thats the message…

hello, what are the first two letters of your serial ?
for sketchup 2021 it should be WA

it used to be VA but now its updated to WA

I had the license system send your full 2021 license, to make sure that you are using the right authorization code.

thanks a lot! i will try it out!

For some reason it worked this time !!! Thanks a lot for all your help! :grinning: