Can no longer generate PDF file from Layout

I can no longer generate PDF file from Layout.
When I try to make PDF files, I get an error message:
Error Message:
“There was a problem exporting to this file.”
(Path & File Name)
Note: there were no pdf files open when this error message happened.
A pdf was still created anyway. But, the file was unreadable.
Command path: File > Export > PDF…

possibly pertinent fact:
recently upgraded from layout 2021 to layout 21.1.299 64bit

When you installed SketchUp and LayOut 2021 did you right click on the downloaded installer and choose Run as administrator? If not, there may be permission problems.

Can you share the LO file so we can take a look and help you identify the problem?

It is impossible to say without testing your file, but in some previous threads about the same issue the reason has been a corrupt something on some of the pages. It can be troubleshot by removing a page one at a time until it exports, and then removing items on the culprit page one by one. I don’t know the ultimate cause.

I think I have succeeded in uploading the layout file.

Not visible in this thread. If the file is less than about 15MB, drag and drop it into your next post. If it’s bigger, upload to a file sharing service like Dropbox, OneDrive, or WeTransfer, and provide a publicly accessible link to the file here.


When I try to upload the LO file, I get the screen seen in the jpg image above . And, when I click the OK, it returns here.]

I did what you said; I deleted each element until I found the offender.
Thank you

What was the offender?