A few times I’ve had BugSplat hang without opening its window. Fortunately, the same info as it would send to Trimble is available in a crash log file on your Mac. The crash logs are kept in
and have names such as
SketchUp_2019_02_07_123456_<your computer name>.crash
,or if BugSplat managed to capture it, the report log may instead end with
Note that the location is in your personal Library folder, not the system’s /Library. By default Finder hides your Library, so if you don’t see it you will have to use Finder’s Go-Go to Folder item to get there.
If you can find a crash log and upload it here, someone may be able to diagnose the issue.