Buggy Sketchup?


#1

It seems that after a long session of drawing, certain parts of sketchup "gives up"
Ex: my dimensions on this last draw just blacked out. they were there a moment before. Also my entity info has been on the fritz off and on. soemtimes it freezes and I can not change the layers, now it isn’t even visible.
Other issues arise like zooming in very tight into a component, the edges go all “whacky” lines not straight and faces in weird spots.
Sometimes all i need to do is close and reopen sketchup, sometimes not.
I know I am not running a top dog computer, but shouldnt a MAC with 8 GBS of memory, 2.7ghz intel core i5, and a graphics card of NVIDIA GeForce GT 640M 512 MB should be sufficient to run a simple model with no textures and limited components?
Any suggestions
blackout.pdf (62.5 KB)


#2

What you are showing in your image looks to be graphic driver related - judging by the line quality and/or plist issue.

On a Mac the driver is updated through OS updates. So are you up-to-date? Your OS version is important. If it’s fairly recent, try going to SketchUp > Preferences > Workspace and click on Reset Workspace to deal with the naughty Entity Info dialog.

Report back with more details for further troubleshooting steps.


#3

Ok seemed to have worked for the entity info. Never new about that one- thanks
I believe I am up to date with everything for the Mac. I achieve this through the App store and updating that way, right?
Thanks again


#4

I’m a Windows person. I’m sure one of our Mac people will be showing up soon.


#5

Here is MAC/Windows person.

You would still update your graphics driver through your chipset maker Nvidia. Not through app store.

will you be able to provide us perhaps part of your model for us to confirm its your machine issue?


#6

are you sure?

under Mac OS X drivers for the graphics card are provided by Apple only (which is a major drawback using OSX), with recent OSX versions updating the OS is done via the App Store.


#7

I am but my mistake on that part.

I have never owned a MAC with dedicated graphics driver, and I never had issue with my own graphics driver.
but I do remember updating other person’s CUDA driver via Nvidia website. - therefore I assume you do the same when the driver gives you any issue.

Just after a quick search, you don’t do updates via Nvidia website for MACs. @sketch3d_de is correct.


#8

I’m assuming it’s an iMac, but if it’s a MacBook Pro…

Many MacBook Pro models have two graphics systems — an integrated graphics processor and a discrete graphics processor — and a software feature that optimizes graphics performance between them.
On these computers, the “automatic graphics switching” option is turned on by default to allow your computer to automatically switch to the best graphics system for the applications running on your computer. Using this option may also maximize battery life.

and there are ways to permanently set which is used…

john


#9

So the take home for updating graphics card is … what? I guess Ill assume that through the apps store updates should take care of any graphics card? I appreciate the help
Thanks


#10

From my days at Apple, mfg’s of card were paid to update drivers. Grab every minor update you can just in case there’s a driver fix. You can patch which drivers, including graphics drivers, get loaded, but kernel extension hacking is another thread and another day… I’m on a plane.


#11

How to get software updates for your Mac