I encounter this warning (BUG SPLAT) every time I want to log into the file.
yes. a bug splat is a crash report. do you send the crash report ? if so, do you have a bug splat number ?
could you share with us the file that crashes ?
BUG SPLAT number is #606559.
The last thing that was happening when the crash happened was that unfoldtool.rb was being loaded. I’m not sure what extension that is, but it may be the one in this post:
ı still cant get into the file that ı have to. How can ı open my file without any failers of extensions so ı can keep working on it.
If the problem is a particular extension, you could go into this folder in File Explorer, and rename the Plugins folder, then reopen SketchUp:
%AppData%\SketchUp\SketchUp 2024\SketchUp\
If that does let you work on the file, you could go back into the renamed Plugins folder, and move extensions to the newly created folder, until you find out which one leads to a crash.
If you know that a specific plugin is responsible for the issue (which seems to be what @colin is saying), you don’t have to disable the entire Plugins folder. You can just rename the file extension on that plugin from .rb to .rb!.
If you don’t know which, the most efficient technique to track it down is to create a new folder and move half of the plugin .rb files to that folder, leaving the other half. Restart SketchUp (this is faster than renaming half of them to .rb!). If the problem goes away, one of the moved files was the culprit. So move half of them back and restart again. If the problem is still there, move out half of the remaining files and try again. Repeat this half at a time process until you nail down the offender. This process is much faster than doing them one at a time and just as effective.
If it is the one Geo mentioned that I fixed in 2018, it should appear in Plugins as jf_unfoldtool_2018.rb. Note that it was never packaged as a SketchUp extension, only an older plain plugin file. So, it will not appear and cannot be managed via the Extension Manager.
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