Hi, I just get the newer version of Sketchup to try and it just dont work.
I have an acer VX15 with NVIDIA GFORCE GTX 1050 Ti and so on.
This is what I get.
.
I just realize that I cant call sketchup support because my version is not paid. And it will not be if I could not solve this problem, so… what can I do?
What I have already done:
update drivers
reboot system
Try repairing the SketchUp installation. Find the downloaded installer, right click on it, choose Run as administrator, choose Repair.
Are you certain the GTX 1050 is set up to display SketchUp? Check in the Nvidia control panel.
The welcome screen is a web page, and there is a web cache that may be in a bad state. If Dave’s suggestion doesn’t work out, go here in File Explorer:
%AppData%\SketchUp\SketchUp 2022\
(you can copy and paste that text into File Explorer’s path field)
Delete the folder that starts with the name “WebCache”. Reopen SketchUp and see if the window looks correct.
Hi!
thanks for the answer!
I tried to repair the instalation but with no success.
And yes, it is on the nvidia control panel and set up to use it. here is the print.
Hi!
Thanks for the answer!
Ok, did it. But it is the same. Just blank screem.
What happens if you open a SKP file, rather than opening SketchUp?
It stay blank.
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