Black screen on Sketchup Pro 2018

[Anssi]

@catamountain

In SU, when you go to Window > Preferences > OpenGL > Graphics card detail, does it say you are using the NVidia card?

If the screenshot KaMo posted tells the truth, SketchUp is using the Nvidia

@KaMo

I went to the control panel/nvidia control panel/manage 3d settings, changed my settings to be Global settings on auto select for SU, Rebooted SU.

You should definitely try changing the settings for SketchUp to always use the Nvidia card. Auto select might lead to Windows switching to integrated graphics randomly - for instance if you are running your laptop on the battery instead of always plugged in.

[KaMo]

It seems to be working!!! I did the update directly from the NVIDIA website instead of relying on the Windows update. Thanks a lot everyone! Happy NY

[SketchUp3D_de]

regardless of this do what @Anssi told you and explicitly configure in the nVidia 3D control panel that SU uses the GeForce… otherwise the next W10 update might do a fallback to the lame intel HD again.

[chartrander]

Thank you !

[gregggranger]

Thanks, this worked for me

[Shahab_Teymournezhad]

many intel graphics cards just don’t support multi sampling at all. turn off multisample in Window-preferences-OpenGL. also if you use hybrid GPUs force the other(more powerful) graphics card.