Big splat all the time


#1

I have SU 8 Pro.
Now when I try to open it goes directly to bug splat. Tried repair program but it fails.
How to reinstall SU 8 Pro?


#2

Hello @jfoster thanks for the note.

You can still use SketchUp 8 for commercial use, however, we no longer support your version of SketchUp 8 nor provide downloads. If you are interested in purchasing a license to get the latest version of SketchUp Pro for commercial use, please click here.

Since you have a professional license, you will need upgrade. Be sure to review the hardware requirements for SketchUp before purchasing.

If you need anything else, please let us know. Thanks for being a part of the community!


#3

The splat at start up happens for a reason. You need to do some troubleshooting to uncover the reason.

Incompatible plugins can cause a start up splat. If you have any plugins in your Plugins folder, try removing them. Add plugins in small batches and restart SU to check for plugin errors.

The prime cause for start up splats is usually related to your graphics driver. Try updating your graphics driver.


#4

I would like to upgrade my Pro 8 on my Mac and change platforms to my new PC. Where do I go to do this?

Thanks Jim


#5

You need to contact SU sales. There will be a small platform transfer fee. For years that was 50 USD.


#6

@JimmyBoy
You can upgrade online and the 2015 license you will receive works on both mac and pc. A transfer fee will not apply in your case. You can upgrade using the Upgrade Wizard - http://www.sketchup.com/upgrade.

CD


#7

@jfoster

Actually, since you have been using SU 8 Pro, we can assume you have a license. You can upgrade your license from our website. to the latest version 2015. http://www.sketchup.com/upgrade


#8

CD;

Everything worked fine an I am up and running.
Thanks for the good advice.
Jim