Auto-purge is wiping out my tags when saving a file from a template

not sure who thought this was a good “feature”, but it definitely is annoying and sucky. when you check the box “ask to purge all at save” (annoying each time), but if it’s unchecked, it does the auto-purge which now f*cks up my tags when i save a file from my template(s).

THIS IS BAD!

so now i’m stuck with an extra dialog box every time i do ctrl-s (save) which is frequent and often (not that i don’t trust software, but i don’t), or i have to accept the fact that even if i don’t want to purge my file on a save (and thereby wrecking my tags or losing materials-in-progress etc) which really really sucks.

can we please restore the normal behaviour where sh*t doesn’t get wiped if i’m not using the auto-purge dialog “feature”, it’s added hours to my work flow now in only a week.

so, you got the message asking you whether to purge or not. and you apparently picked yes, and ticked "don’t ask me again).
so now by default, it’ll purge when you quit.
and off course, it’ll purge empty tags.

simply activate the “ask to purge all at save” and upon saving, pick the “don’t ask again” choice BUT press no.

that way it won’t purge and it won’t ask you again.

it’s pretty self-explanatory, “do you want to purge ? and then, do you want to always do that?”

agreed, i’m fully able to decide on when i purge my models. the auto purge is very bad. and while i like the concept of using plugins to solve basic features that are now counter intuitive, i’d like it to go back to working as expected and not auto-purge every time i hit ctrl+s.

the problem is saving the file does auto-purge and TIGs plugin will not fix that…

they’re here

crtl+s

now they gone!

and note, the file has not been save, it’s only just done an auto-purge…

the problem is unticking it causes a silent auto-purge

well no, as he stands, since he picked yes on the purge + don’t ask again, he is stuck in purge mode.

turning it back on in the preferences, and this time picking no + don’t ask again will solve it

yep, same, because we picked “no” and also “don’t ask again”

it doesn’t ask me if i want to always do that and it’s completely counter intuitive…

maybe we could ask the question on the dialog - “do you want to auto-purge on save?”

this window.

at some point, you ticked the “don’t ask again” then you pressed yes. meaning it’ll purge every save, and it’ll never ask you again. this is a pretty standard procedure on a computer.



now, if you tick this thing back on.

then, next time you save, it’ll ask you again if you want to purge. and this time you could tick “don’t ask me again” then press no.

that’s what I did. that’s what dave did. and since, for this demo, I had to turn the purge back on, that’s what I’m about to do right now.

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again - counter intuitive. you need to have straight forward logic if you’re going to change peoples preferences.

and yes i just did those steps and now it’s not auto purging, however the question on the dialog needs to be clear and not counter intuitive.

That’s pretty straightforward.

Would you like to do this?

Yes No

Tick this box if you don’t want me to ask you again.

The logic is if you select yes, and then say ‘don’t bother me with this ■■■■ again’ - it will do what you agreed to without bothering you.

Slow down.
Read the dialogs.
Think about what it’s asking you to agree to.

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i did read it - “purge unused?” yes or no (do not ask again)

in my case the first time i saw this i was looking to purge the file, but subsequently, no. but if it asked a single question:

“would you like to set your preference to auto-purge on save?”

then it’s immediately obvious what the dialog proposes. no need for multiple dialogs.

so, new installs - ask “would like like to enable auto-purge on save?” if they check the “do not ask me again” box, then it was a one time dealio, and then in your preferences → general, you would simply have:

Purge All on save

checked = purge all on save
unchecked - no purge on save

easy to understand, easy to change. rather than “do want us to ask you if you want to set your preferences to auto-purge?” which is effectively what the “purge unused” is asking..

:slight_smile:
voila

as I said elsewhere…

purging all the time is a bad idea. purging… never is a bad idea, there are enough files coming on the forum every day that can be purged 50+% to illustrate it.
the best solution ? I would say; offer to purge whenever people save, and allow them to pick one and just always go with it.

ie. the current method.

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FYI, the latest release 2025.0.3 has this item in the Release Notes:

  • Selecting Don’t Show Again in the Purge Unused dialog now applies to all activations, not just one session.

Can we chalk this up to Trimble being a little too helpful? When I first saw this dialog after first using SU2025, I immediately thought this was a bad idea. I’m sure the OP isn’t the first person to lose things because of misunderstanding how this works, despite our lerned ones’ responses. In my honest opinion, an old phrase comes to mind here: “don’t fix it if it ain’t broke!”.

I get that Trimble implemented this, due to the inordinate amount of people’s bug splats over inflated SU files, filled with junk, BUT them taking this “nanny” approach really isn’t helping the situation.

A wise, green, smallish creature once said “the greatest teacher, failure is”. We all can learn from our mistakes, but let’s not make it worse, right Trimble??

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the simple thing - change the wording on the dialog and the checkbox in preference per my earlier suggestion. if you really need to show the dialog after the first time someone uses it, then another check box to:

Ask Each Time to Purge All on Save

then you have:

Enable Purge All on save
Ask Each Time to Purge All on save

this way people who want to be reminded excessively can choose the “ask” option, and the rest of us can uncheck both boxes and live in peace…

Pinging Ted on this. @TedVitale_SU

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Better prepare your template for accidental purges :wink:

I solved this problem by adding a super small group to my templates that is locked for editing and assigned to a ‘hidden’ tag. In that group I have placed lines/faces that are assigned to tags that I absolutely want to save/keep. If you ‘accidentally’ hit ‘purge’ when saving, those tags will still be there.


image: hidden tag with the group size 1x2x5 cm (not visible even when i forget to hide the hidden tag :wink: )

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Working on improving this interaction! Keep your eyes on future releases for this.