After @CaseyG whitelisted the school domain (@4icudine.edu.it) a week ago we keep seeing the error “are you in the right place”.
I, as administrator, tried to:
_uninstall the app from the workspace
_eliminate the permission
_re-deploy the app
_re-garanted the permission
I did this a few times (cleaning from the browser the the cookies and the cache every time) and waited some days, but nothing changed.
Please help me to solve this issue.
Hi @aldox, I have verified that I added everything correctly on our end. Can you verify that the domain is correctly typed out in your post? I want to make sure I have everything in order before I go on to the next steps.
Additionally, can you post a screenshot of exactly what you are seeing? Please make sure to include the entire window so I can see all the information you are seeing. Sometimes I can glean some additional clues from the things like the URL or the bottom of the window.
@CaseyG Thank you. Here the screenshots