Today, I installed 2025 for probably the 3rd in about 6 weeks. I just couldn’t keep it from crashing.
Fresh install, working on detailing a model of a steel frame in Layout. The associated SU model only contains this single steel frame consisting of at most two dozen objects. 388 kb, 10k edges.
I bring it into a Layout file I’ve been working with for detailing the steel layout aaand - it crashes.
I find it to be far more unstable than 2024. Almost unusable.
Am I the only one running into this?
For those that like to delve into these things, and that’s always much appreciated, below is the SU file and a link to the Layout file. There are a number of referenced SU files in LO that are not included here.
2025 crashes a lot more for me as well, but I love the new features (especially Layout) so I am still rather happy with it. I am on Mac, just like you. I have at least 2 crashes a day… Sometimes I send the crash details, sometimes I don’t. Let’s hope for point-updates to get it more stable.
M1 Max
SU often crashes at start up.
When I restart it, it gives me the option to not load extensions. I sometimes skip the extension loading and then other times choose Load Extensions.
Sometimes I report the crash…other times a don’t.
I never understand the ‘I sometimes report the crash’ philosophy. They want to know, they rely on crash reports to see and understand ‘crash types’. They won’t reply to your specific crash report, that’s not the point, they can collate data and work on common crashes.
Always send bugsplats, even if you don’t fill in your info or add a description, you have to click a button either way, pointless to click the ‘don’t send’ button.
Way back in the day, Box, I DID send every crash report. But I never saw the application become more stable over the years. Sketchup is, by far, the most crash prone application that I have EVER used. Maybe this is just the way 3D modeling programs work / don’t work, I’ve never used anything else so I have no frame of reference within which to compare. I’ve been using Sketchup since before Google owned it and now, 2025 is the worst ever in terms of instability.
I just deleted every Sketchup file from my Mac (at least, I hope I have) and am reinstalling 2023, since I think I remember having less trouble with that. Instead of doing actual work that I have construction crews waiting and counting on.
Once again, I find myself searching for alternatives…
I found the one bugsplat you sent in. It’s unusual in that the crash doesn’t include many details. There are a lot of macros that are run early on.
Is there a reason your M1 Mac is on 15.3, and not the current 15.4.1? I don’t think it will help with crashing issues, but maybe Apple have done other useful fixes in the last four months.
You use skeng and flex tools, are both of those up to date? Could you try running with either or both turned off for a while, and see if there are less crashes?
I have asked DevOps to look into why your crash doesn’t come with more details. I think that it’s a generic Mac crash type, and without any details it’s harder to tell what was the real problem.
Something else, you’re using the SketchUp update from March, it would be worth trying the later one from four weeks ago. We’re also working on other fixes that may help. I can’t give a date for that update yet.
I’m always hesitant to upgrade my Mac’s operating system until I read an “all clear” here, as I’ve read many times in the past not to be too eager to update system software because that often causes problems until Sketchup team updates SU to match.
Neither Flextools or 3Skeng are installed yet in this most recent install. And, that wouldn’t explain why Layout is crashing anyway.
2025 is the first version of Layout that I’ve ever had crash. Over the years as I’ve cursed the unstable nature of Sketchup, I’ve at the same time always appreciated the stability of Layout. Now, they both are unstable.
I’m in the process of reverting to 2023. I seem to recall fewer problems with that version. At least I hope I remember that because I really don’t have the time to continue screwing with this
Sorry for not realizing I needed to check your LayOut bugsplat as well! I found that one, and asked Barry to take a look at the report, see if he can tell what is going on.
So to answer the question for me? Yes it constantly crashes. Most often when it tries to start up. I usually have to restart it 3 to 4 times each time. Very frustrating. Second most is if it just sits open for awhile then it shuts down and I come back to a bug splat error.
So to be honest? Yes this is the worst update I have ever used. It’s not hate and I am not going to go somewhere else because of a bad update. Heck how many times has Microsoft updated Windows poorly, we just deal with it.
But yea I think Trimble owes us, as a community. I realize you can’t make everyone happy…I get that…but I also think it is equally unfair to expect your customers to be happy with an unstable product, especially when we use it to carve out a living in a increasingly tough economy. If this was a car company I think this release would be a lemon. I know I am not happy driving this one.
BUT I gotta get to work and this is the only ride I have so…
I have found 2025 to be unstable on macOS 15.4.1. Extensions are causing crashes a lot of time at startup and sometimes I have start up several times before it finally opens. I am also experiencing random crashes and freezes when just trying to double click to edit groups/components. Layout is constantly crashing when trying to update viewports. I’ve tried reinstalling on my main desktop, reinstalling extensions, and even doing a clean install on a brand new laptop. and still having the same issues on both machines.