“An error occurred while processing your request. A network timeout occurred while uploading the file. Please try again.”
I have tried several times over the course of three days to upload my model to the 3D Warehouse. I can find no discussion on such an issue, or even anything similar.
I checked out this thread >> I can't upload my model to the 3D Warehouse, but I saw no solution - I think the OP never returned or something. And a link in that thread does not appear to address my issue. One person who replied in the above thread asked what version of IE the OP was using, but from reading other posts, I see nothing to indicate that IE must be used to upload or download directly from the warehouse (vs doing so from inside Sketchup). Despite not trusting IE, I signed in and attempted to upload my model in IE (11.0.9600.17959) - I got the same error message.
Windows 7 Home Premium SP1
Display and disk(s) set never to turn off when computer is plugged in; I do not use any sleep or hybernation settings; no “power saver” plan set
Browser set to clear cache, browsing & download history, logins and form & search history upon closing the browser - so the cache is not the problem.
Google Sketchup 8.0.4811
I have never uploaded anything to the warehouse before.
I have downloaded from the warehouse on two or three occasions (last year- same computer, same environment) via my web browser
The .skp file is 47.4MB, and was stored on an external drive. I moved the file to the desktop to see if that would make a difference - it did not. I would think that if the file size were the issue, a message to that affect would be presented, so I’m thinking that is not the issue.
A November 2015 thread indicated the poster was having problems with uploading, but replies only asserted that uploading works - no questions, no requests for more info, no suggestions or solutions.
In googling this error message (since I can find nothing in this forum), I am wondering if the issue lies with cloud.materialise. com, and if that is the case, what then? Thanks in advance for help in why I get the above mentioned error - what I need to do (if there is a problem on my end) to upload my model to the warehouse.