I have read some threads from the past (most of which are 2 or 3 years old) that this issue used to be common, but I don’t seem to find a solution for it and as it’s still present in SketchUp 2017, I’m guessing it has not been fixed.
Whenever I load Sketchup on my 4k screen laptop, even with a different resolution, the displayed GUI is being scaled incorrectly - see below:
A laptop purchased a month ago was probably built in March or perhaps longer ago than that. GPU updates are typically released several times a year. It’s a good idea even with a fresh out of the box computer, to check for and install driver updates
I’ll just reiterate the need to update your drivers.
A new computer is normally one of the most out dated things in existence. You have no idea how long it has been in storage since it was first put together.
HP/Lenovo/Dell/Acer etc. do provide a system update tool which is regularly the most easy way to update all drivers/firmware/applications etc. without the need to download/install them manually and to know the exact specs of the hardware (which may vary even for model revisions).