Hi there, I keep getting the message “3D warehouse requires internet connection. Please connect and try again”. However, I have internet connection that is working. This problem has just appeared. I have tried to solve this for hours today to no avail. I have also tried signing out of my accou…

But you do have access to this forum ( forums.sketchup.com ) How did you get here? Other machine?

Hi Mike, yep access to the forum, access to normal internet etc from the same machine. Its just sketchup - 3D warehouse, extensions and logging in and out of the program. …crazy!

It takes a while for me to run out of ideas! Both warehouses do get upset if port 443 is blocked. Can you test to see if it is blocked? In the command prompt window you can try this: telnet extensions.sketchup.com 443 If it gets locked up, or shows any error, the port is blocked. If the screen c…

Have you tried by disabling your firewall temporarily? Also do you have more than one security program running?

Thanks everyone for you help. I got it!!! Ended up being a simple solution…of course! My router had gone into a limited mode and while I had some access it was not functioning properly. Just turned it off and back on and all is working now. I really appreciate everyone’s input and ideas! Enjoy…

however when i type the telnet command and add the 443 to the end of it the screen clears as you suggested should happen. I still have no access to the 3D warehouse through the sketchup app but can access it from anywhere else on the same computer

We had an issue earlier, where even we saw a message about being offline when trying to access 3D Warehouse. The problem seemed to go away just under an hour ago.

Not mine & I have tried all that has been mentioned above !!!

[image] glenn.calvert2014: Not mine Still using SketchUp 2018?

3D warehouse requires internet connection

SketchUp Pro

JesseRustyShovel March 9, 2021, 3:45pm 15

I am having this issue as well and when I run telnet in Command Prompt i get an error that says “could not open connection to the host, on port 23: Connect Failed” any ideas on what I should do hear

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3D warehouse requires internet connection

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