I’ve tried all the fixes I can institute from home without an IT person to check which ports I have assigned.
I own a perpetual license to SketchUp 2018 and as a retired architect, I mostly use SketchUp for hobby fun and small projects where I can charge a small fee. Not enough income to justify the yearly $300 license fee.
I discovered that within the last week or so, I was having difficulty accessing the 3dWarehouse and the Extension Warehouse. Sometimes it would connect and sometimes it wouldn’t. Now it never connects saying I need an Internet connection.
I changed browsers from Chrome (which I have been using for years without problem) to Edge. The first time I tried using SU with Edge as my default browser, everything worked as expected and I could connect to 3d Warehouse and Extension Manager. No problem. Hence my email saying problem solved.
I tried again later and could not connect. Both 3d Warehouse and Extension Manager both said I needed an Internet connection even though I verified that MS Edge was my default browser.
Wish there was a less expensive option than SU Pro for $300/year for retirees and long term SU users. I would accept a monthly charge of say $10-$15 much as Adobe charges for their monthly subscription to Photoshop and Lightroom called their Photography Plan.
I appreciate that Trimble needs cash flow to maintain and improver SU and monthly subscriptions are becoming the new normal but $25/month seems a bit high for me.
Can we find a compromise?