Hello All/Anyone,
Recently installed the 2025 Update and now can’t open my files. Constantly receive “You have exceeded your allowed activations”. This the only computer used with the software. I tried the walk-through with no success.
I really need access into the files.
Open the older version and, in the Help menu, sign out. If you have more than one older version or SketchUp on multiple devices, sign out in each version and on each device. Then you should be able to sign in to SketchUp 2025. If you still see the same window, click on Manage Activations and deauthorize all devices.
Thank you! The first recommendation seemed to work. (I had already tried the 2nd recommendation which wasn’t working.) Just hope all my other files cooperate on opening.
This is not related to individual SketchUp files. It’s just that you exceeded the number of SketchUp activations and needed to release at least one of them.