2017 Classic License Error

I have several licenses. Most licenses have three activations left. Automatically upgraded version 2017.

There is no problem with my license.

You cannot register a license at this time and remove it from another licensed PC.

Existing licenses know that technical support has expired. However, there is no problem with my license, but the problem is that it cannot be used due to a program problem.

Is there any other way to solve this problem?

Please help me.


No keys are selected.

I have no idea what the problem is.

I have the same problem. My tech support says it’s the fault of changes in the new Internet Exprorer, causing it to incorrectly display the license window and prevent connection for license verification. Is there any way to fix this ?

Internet Explorer is not supported by Windows and hasn’t been for some time. At this point in time you can be confident that SketchUp 2017 will not get any updates or fixes. @colin did indicate in another thread that there was some server issue that was being looked into that may help but that remains to be seen.

This problem has not yet been fixed, but it has been escalated to higher levels at SketchUp, and I’m hoping to see progress today.

1 Like

Hi, has the problem already been fixed.

Still no, but I saw there was some progress made. As soon as the issue is solved I will come back and add a post.

1 Like

How did you solve the problem?

I believe he was asking if it was fixed, which it hasn’t. Some progress has been made, and I remain hopeful of it being fixed soon.

1 Like