Just got the email to upgrade to 2016 so I did. It downloads and was put in applications… I run ElCapitan on a MacPro Tower 2 x 2.4 GHz Quad-Core Intel Xeon. However, opening the 2016 SU folder, the app has the dreaded “no go” circle and slash. Trying to open it, I get “You can’t open the applica…

Did you download from the official Trimble site? I can’t explain what happened, but I’d suggest deleting the app and the installer, downloading again, and installing again.

do you have an old file association or plist to a previous version… I still keep SU v5 around and recall an issue years ago… it probably needs to be that old to cause an issue, i.e. pre-Google versions… john

I’ll try that. I dnloaded it from the email from SU email: sketchup-noreply@sketchup.com

That is odd because SketchUp is not a PowerPC application (at last not since SketchUp 5 or so). Please try uninstalling and reinstalling SketchUp. Uninstall SketchUp Pro by visiting our Uninstallation Instructions at Uninstalling or repairing SketchUp | SketchUp Help After uninstalling, we sugges…

Footnote: the repair permissions operation went away in Disk Utility for OS X 10.11 due to the introduction of System Integrity Protection (SIP). Supposedly this operation is no longer needed because nothing can change the permissions on the protected areas - not even a root user. There is a worka…

I am comfortable but it won’t be necessary. I uninstalled the 2016 app and re-dnloaded a fresh copy. That installation came in OK. Very strange but I assume your hypothesis is correct. Thanks for following up. Jerry

I had the same issue here. Installed SketchUp 2016 on OSX 10.11.3 and found that the app is being shown as a PowerPC app. Uninstalling and downloading Sketchup again made no difference. What I have noticed is that SketchUp only appears to have this issue when inside the SketchUp 2016 Folder. If you …

@mike_carlos_george , have you tried putting it back in it’s folder? once osx has run it once, it should never revert to the error state and you’ll avoid any complications of not using the designated folder… john

As was confirmed, elsewhere, SU 2016 refuses to run until you remove it from its install folder. Then the app will start. Move it back into the folder and - repeat - it won’t run.

I just ran the install on Mac under OSX El Capitan and I too am getting the PowerPC SketchUp Make executable issue. Note that the other two images in the installed Sketchup2016 folder do not show the circle-and-slash. It is 2016-02-22 and this is still an issue. I am hoping that a rebuild of the …

2016 Installation Fails to Run

SketchUp

thayer September 14, 2016, 10:39pm 20

This problem recently reappeared for us here in our QA lab which allowed us to investigate in more detail and come up with a solution. Our findings and solution are laid out here:

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2016 Installation Fails to Run

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